Lorraine Robinson

Lorraine brings extensive expertise in healthcare sales, operations, and technology implementations, having served as both a consultant and operator across ACA, Commercial, Medicare and Medicaid plans throughout her career. Lorraine has managed healthcare telesales teams in a BPO environment, spearheaded marketing campaigns, led CRM, AI, and other technology integrations, and enhanced CMS STARs programs. With over a decade of experience in consulting within the Blues sector, her projects have ranged from boosting sales performance to elevating quality scores.

Lorraine earned a Mechanical Engineering degree from the University of South Florida and an MBA from Georgia State University. She is also a certified Project Management Professional and her background as a Dale Carnegie trainer further enriches her expertise in sales and training.