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Sep 12, 20234 min read
AI: The good, the bad, and the ugly in Medicare Advantage
When most of us think about artificial intelligence (AI) in healthcare, we don’t usually think about an algorithm determining if our...
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May 19, 20233 min read
Utilizing the CMS MARx reports for compliance, revenue optimization and member satisfaction
Did you know that CMS provides nearly 100 different reports to Medicare Advantage and Part D plans? These reports cover membership,...
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Oct 10, 20222 min read
2023 Star Ratings: Is Member Experience Your Achilles Heel?
CMS Star Ratings and Member Experience
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